by Cassie Arnold | Nov 29, 2017 | 21st Century Culture, Gender at Work, Modern Work
It’s gotten so bad that I wasn’t even surprised to hear that Matt Lauer was fired from the Today Show this morning for sexual misconduct. I guess it would be news if a male in a position of power or influence had not engaged in sexual misconduct. When I was coming up,...
by Cassie Arnold | Mar 3, 2017 | 21st Century Culture
Feedback Fatigue I blame the millennials. I can’t have a commercial interaction with a human, be it by direct contact, telephone, web chat, text or probably bot, that doesn’t end in the request to complete a satisfaction survey. I bought tea yesterday and was given...
by Cassie Arnold | Oct 19, 2015 | 21st Century Culture
Great Expectations There’s been an ad running on TV for a painting contractor (yes, I still watch some broadcast TV). This pretty young mom is extolling the virtues of the contractor, enthusing that they asked “How can we make painting an extraordinary experience for...
by Cassie Arnold | Jun 18, 2015 | 21st Century Culture
Google and Me A while back I learned that Google and I arrived in Mountain View at the same time. I think it’s fair to say Google had a bigger impact on the city than I have. Mountain View was no stranger to large employers. It was the birthplace of the semiconductor...
by Cassie Arnold | Mar 4, 2015 | 21st Century Culture
Still Waiting for My Flying Car Living in the heart of the Silicon Valley I am constantly reminded how technology is changing our lives. Google’s self-driving cars cruising up Shoreline Blvd., the addictive power of sleek new smart phones, and even the Tesla next door...
by Cassie Arnold | Oct 27, 2014 | 21st Century Culture, Gender at Work
I Swear…Growing Old is a B*#ch The emergence of the FCKH8 video has made me think about my habitual use of curses to gain attention and credibility professionally. If you haven’t seen it, the video is a 2:35 minute public service announcement that uses the shock value...
